Effective date: 2025-06-16
These Terms and Conditions (“Terms”) govern your access to and use of the CareBear mobile application (the “Application”), which is provided free of charge by Redefine Impacc LLC (the “Service Provider,” “we,” or “us”). By downloading or using the Application, you agree to be bound by these Terms. If you do not agree with any provision below, do not download, install, or use the Application.
1.1 “Application” means the CareBear mobile application, including all updates, upgrades, and related services.
1.2 “Service Provider”, “we”, “us”, or “our” refers to Redefine Impacc LLC.
1.3 “You” or “User” means any individual or entity accessing or using the Application.
1.4 “Follower” means a registered CareBear user you designate to receive your “Lost” notifications.
1.5 “Lost Contact” means a situation in which the server does not receive a timely motion‐activity response from your device after a scheduled ping.
1.6 “Privacy Policy” means the separate document explaining how we collect, use, disclose, and retain personal data in accordance with applicable U.S. privacy laws.
2.1 All trademarks, copyrights, database rights, and other intellectual property rights in and to the Application are the sole and exclusive property of the Service Provider.
2.2 You may not copy, modify, translate, reverse‐engineer, decompile, disassemble, or create derivative works of the Application (or any portion thereof) except as expressly permitted by law or with our prior written consent.
2.3 All rights not expressly granted in these Terms are hereby reserved.
3.1 Subject to your compliance with these Terms, the Service Provider grants you a personal, non-exclusive, non-transferable, revocable license to install and use the Application on devices that you own or control.
3.2 The Application is provided free of charge. However, we may, at any time, introduce fees for certain premium features or services. Any new fees will be communicated to you in advance via in-app notice or email.
3.3 We reserve the right to modify or discontinue (temporarily or permanently) the Application (or any part thereof) with or without notice. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation.
4.1 The Application is not intended for use by anyone under thirteen (13) years of age. By using or registering for the Application, you represent and warrant that you are at least thirteen (13) years old.
4.2 If we learn that we have inadvertently collected personal data from a child under thirteen (13) years of age, we will delete such data in accordance with our Privacy Policy.
5.1 Sign in with Apple. When you choose this option, Apple authenticates you and, at your direction, shares only the email address you elect to disclose. No other Apple-assigned identifiers are received by us. Your use of this feature is governed by Apple’s Sign in with Apple terms.
5.2 Error Monitoring by Sentry.io. The Application’s backend may transmit anonymized crash reports and error logs to Sentry.io. These reports contain no passwords or full email addresses. Sentry.io’s service is subject to its own terms of service and privacy policy.
5.3 By using these third-party features, you acknowledge that Apple Inc. and Functional Software, Inc. (Sentry) operate independently of the Service Provider, and that their respective terms govern your use of their services. We are not responsible for any interactions between you and these third parties.
6.1 You may designate one or more Followers (all of whom must be registered CareBear users) within the Application.
6.2 You must compose a Lost Contact message when you create a Follower. In the event of a Lost Contact, the Application will send an in-app notification and email—including your pre-written message—to each designated Follower. No SMS, or phone calls will be used.
6.3 A Lost Contact occurs if the server does not receive a motion-activity response from your device within the configured response window.
6.4 You acknowledge and agree that:
(a) Followers must be active CareBear users.
(b) Notifications are delivered only via the Application (in-app).
(c) We do not track or share your GPS/location data with Emergency Contacts or any third party.
(d) CareBear is not a substitute for calling 911 or seeking professional emergency services.
7.1 Your use of the Application is subject to our Privacy Policy, which explains what personal data we collect, how we use it, and how you may exercise your rights.
7.2 If you do not agree with the terms of the Privacy Policy, do not use the Application.
7.3 For privacy inquiries or to request deletion of your account or data, please refer to the procedure in our Privacy Policy.
8.1 The Application stores and processes certain personal data that you provide (e.g., full name, email address, device identifier) as described in the Privacy Policy.
8.2 You are solely responsible for securing your device, your login credentials, and any passwords.
8.3 Jailbreaking or rooting your device may expose it to malware or cause the Application to malfunction. You proceed at your own risk.
8.4 We shall not be liable for any unauthorized access, data breach, or loss of data resulting from your failure to secure your device or credentials.
9.1 Some Application features require an active Internet connection. We are not responsible if the Application performs poorly when connectivity is unavailable or if your data allowance is exceeded.
9.2 All data, roaming, or other carrier charges incurred by you are your sole responsibility. You represent and warrant that you have the bill-payer’s permission to incur such charges.
9.3 You must keep your device sufficiently charged. We are not responsible for any losses arising if a depleted battery prevents Application access or timely response to a ping.
10.1 We endeavor to keep the information in the Application accurate and up to date, but we may rely on third-party sources.
10.2 THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.3 WE DO NOT WARRANT THAT THE APPLICATION WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10.4 TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE SERVICE PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE APPLICATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.1 You agree not to:
(a) Send false alarms or maliciously trigger Lost Contact notifications.
(b) Use the Application to harass, spam, or threaten any person.
(c) Impersonate another person or attempt to gain unauthorized access to any account.
(d) Reverse-engineer, decompile, or otherwise attempt to derive source code or proprietary logic from the Application.
(e) Use the Application in any manner that violates applicable law or these Terms.
11.2 We reserve the right to suspend or terminate your account and access to the Application immediately, with or without notice, if we determine that you have violated these Terms or are engaged in abusive, fraudulent, or unlawful conduct.
12.1 We may revise these Terms from time to time. If we make a material change (e.g., changes to liability or permissible use), we will provide you with at least thirty (30) days’ notice via email or in-app notification before those changes take effect. Minor updates (typographical corrections, clarifications, or formatting) may take effect immediately, but we will still notify you.
12.2 The “Effective Date” at the top reflects the date of the current version. Your continued use of the Application after the Effective Date constitutes acceptance of the updated Terms.
12.3 You are responsible for reviewing these Terms periodically to remain informed of updates.
13.1 Termination by You. You may delete your account at any time by following the in-app instructions or contacting [email protected]. We will delete your account and associated data in accordance with our Privacy Policy.
13.2 Termination by Us. We may suspend or terminate your account, block your access, or revoke your rights under these Terms immediately, without prior notice, if:
(a) You breach any provision of these Terms;
(b) We suspect fraudulent, abusive, or unlawful activity;
(c) We decide to discontinue the Application or any aspect thereof; or
(d) We are required to do so by law.
13.3 Effect of Termination. Upon termination for any reason:
(a) You must immediately cease all use of the Application and delete all copies from your devices.
(b) All licenses and rights granted to you under these Terms will immediately terminate.
(c) Sections 2 (Intellectual Property Rights), 10 (Accuracy of Information and Disclaimer), 11 (User Obligations and Prohibited Conduct), 13.3 (Effect of Termination), 14 (Governing Law and Dispute Resolution), and 15 (Operator and Contact Information) will survive.
14.1 These Terms and any disputes arising out of or relating to them shall be governed by the laws of the State of California, without regard to its conflict of laws principles.
14.2 Any legal suit, action, or proceeding arising out of or relating to these Terms shall be instituted exclusively in the state or federal courts located in Santa Clara County, California, and you hereby consent to the personal jurisdiction and venue of such courts.
14.3 If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect.
15.1 Operator: Redefine Impacc LLC
15.2 Support Email: [email protected]
15.3 Legal Inquiries: [email protected]